Krystal Vallarta Hotel Resort

Hotels & Resorts
Puerto Vallarta
Krystal Vallarta
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Krystal Vallarta | Puerto Vallarta | Mexico

Avenida de los Garzas , 48300 Puerto Vallarta, Mexico

➤ Krystal Vallarta | Jalisco

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This beach front Mexico resort is located on Banderas Bay. This hotel features 3 outdoor pools, 4 restaurants and bars, a nightclub and a full service spa.

The resort has a tour desk and guests can request spa services and boat tours.

Rooms at Vallarta Krystal are equipped with Wi-Fi and cable TV. Every room features a private bathroom.

Guests at Krystal Vallarta can dine at Las Velas, which features seafood and outdoor dining with views of Bandaras Bay. The resort also features a poolside bar.

Krystal Vallarta is less than a mile from downtown Puerto Vallarta, which features shopping. The resort is within a 5-minute drive to the Puerto Vallarta Airport.
Couples particularly like the location — they rated it 8.2 for a two-person trip.

See photos for Krystal Vallarta Hotel Resort

Review score

Based on 88 reviews

Facilities

6.9

Cleanliness

7.5

Comfort

7.5

Value for money

6.5

Location

8.2

Total

6.8

Free WiFi

6.6

Room choices in Krystal Vallarta Hotel Resort

X 3

Standard Room

X 3

Deluxe Mountain View

X 3

Deluxe Ocean View

X 3

Standard Ocean View

King Room with Garden View

King Room with Sea View

King Room with Mountain View

X 3

Double Room with Garden View

Krystal Vallarta Hotel Resort Services

Internet	WiFi is available in all areas and is free of charge.
Parking	Private parking is possible on site (reservation is not needed) and costs MXN 50 per day.
Bathroom	Toilet paper, Towels, Private bathroom, Toilet, Free toiletries, Hairdryer, Shower
Bedroom	Linen
Outdoors	Outdoor furniture, Beachfront, Balcony, Garden
Activities	Live music/performance, Themed dinner nights Additional charge, Beach, Evening entertainment, Kids' club, Entertainment staff, Children's playground
Media & Technology	Flat-screen TV, Cable channels, Telephone
Food & Drink	Kid meals, Snack bar, Bar, Restaurant
Reception services	Invoice provided, Concierge service, ATM/cash machine on site, Luggage storage, Tour desk, 24-hour front desk
Cleaning services	Daily housekeeping, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities	Meeting/banquet facilities Additional charge
Safety & security	Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, 24-hour security, Safety deposit box
General	Minimarket on site, Designated smoking area, Air conditioning, Non-smoking throughout, Wake-up service, Lift, Family rooms, Ironing facilities, Facilities for disabled guests, Non-smoking rooms, Iron, Room service
Accessibility	Wheelchair accessible, Upper floors accessible by stairs only, Upper floors accessible by elevator
2 swimming pools	Suitable for kids
Wellness	Kids' pool, Yoga classes, Fitness, Sun umbrellas, Sun loungers or beach chairs, Water slide, Fitness centre
Languages spoken	English, Spanish

Krystal Vallarta Hotel Resort Terms and Conditions

Check-in	From 15:00
Check-out	Until 12:00
Cancellation/ prepayment	Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds	Children of any age are welcome.
Age restriction	The minimum age for check-in is 18
Pets	Pets are not allowed.
Groups	When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods	Cash Krystal Vallarta accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

To consider

The property has the Stay Safe & Clean Sanitary Certification

When booking 5 rooms or more, different policies and prepayment deposit may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Other known names for Krystal Vallarta Hotel Resort

Krystal Vallarta Hotel

Krystal Vallarta

Frequently asked questions about Krystal Vallarta Hotel Resort

How do I get the best price guarantee for Krystal Vallarta Hotel Resort?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Krystal Vallarta Hotel Resort. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Krystal Vallarta Hotel Resort?

WiFi is available in all areas and is free of charge.

Is there free parking available at Krystal Vallarta Hotel Resort?

Private parking is possible on site (reservation is not needed) and costs MXN 50 per day.

What are the outdoor activities at Krystal Vallarta Hotel Resort

Outdoor furniture, Beachfront, Balcony, Garden

What languages are spoken at Krystal Vallarta Hotel Resort?

English, Spanish

What are the general services offered at Krystal Vallarta Hotel Resort?

Minimarket on site, Designated smoking area, Air conditioning, Non-smoking throughout, Wake-up service, Lift, Family rooms, Ironing facilities, Facilities for disabled guests, Non-smoking rooms, Iron, Room service

Are pets allowed at Krystal Vallarta Hotel Resort?

Pets are not allowed.

What is the check-in time at Krystal Vallarta Hotel Resort?

From 15:00

What is the check-out time at Krystal Vallarta Hotel Resort?

Until 12:00

100% real reviews of Krystal Vallarta Hotel Resort

If you have any questions regarding the facilities or services provided at Krystal Vallarta Hotel Resort, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

United States of America

Reyna

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Krystal Vallarta Hotel Resort

Good

The location was nice and the property had pools and decent restaurants. It was perfect for a one night stay.

The check-in and check-out process took a while. It took over 45 mins of standing in line to get a room key and I had a similar experience checking out. There was no express key drop, I had to wait in line to leave.

United Kingdom

Wayne

6,0 Good

Purpose of trip: Leisure trip

What was the highlight of Krystal Vallarta Hotel Resort

Pleasant

On the beach

Pool bar does not accept cash except for tips of course. Being lied to by staff on checkout, was told I had a charge of 300mx on missing wrist band. I had to go and get mine out of the rubbish. Obviously no change as I only returned 1 of 2

Mexico

David

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Krystal Vallarta Hotel Resort

Good

Bed and linens were good. Location on the beach was great. Nights were silent on the 26th floor

We were close to a high rise construction zone which was noisy during the day but we weren't in the room much in the day.

Mexico

Valeria

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Krystal Vallarta Hotel Resort

Very Good

Location, staff, cleaning essentials, space

There was no water for hours Hot water failed

Canada

Dale

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Krystal Vallarta Hotel Resort

Beautiful view

View of Banderas Bay and the Pacific

It took 3 tries checking in to get the room we had booked Hard to get chairs around the pools

United States of America

Dana

6,0 Good

Purpose of trip: Leisure trip

What was the highlight of Krystal Vallarta Hotel Resort

The price was right, but you get what you pay for.

Location was great. Food was okay. The pool was very pleasant.

Front desk staff was gruff. Not welcoming at all. Actually it seemed most of the staff was unhappy. Many disgruntled customers. Never a smile offered. Housekeeping knocked and walked into our room at 8:30 AM. She did not wait for us to answer door. Very rude and scary too! She needed to get it cleaned. So weird. Bathrooms by pool we’re filthy midday.

United States of America

Brenda

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Krystal Vallarta Hotel Resort

Very Good

Beach was spacious. Resort great location. Room and bath very nice. Bed and pillows comfortable. Liked that room had a small fridge and coffee maker.

I was not given a map or any information about the property. Only got a copy of the beach and pool rules. Food at buffets was not so great and no other choices for breakfast and lunch.

Canada

Burbee

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Krystal Vallarta Hotel Resort

Good

Our room was supposed to have a sea view. It looked over a parking lot on the opposite side to the ocean. Only restaurant choices were both buffets.

Mexico

Gaelle

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Krystal Vallarta Hotel Resort

Good enough

Good location and clean

New building feels unfinished, lack of decoration and furniture in the common areas

Canada

Heather

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Krystal Vallarta Hotel Resort

On the whole it was good. Staff was friendly. Cleaning staff needed to put in proper amt of hand towels, facecloths, bat

Location

Food quality

Canada

Diana

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Krystal Vallarta Hotel Resort

Good

We were in a bind. Hurricane Lidia had damaged our large Airbnb and needed to rebook 23 people at last minute. The resort was great for kids and offered beach, pools and all you can eat buffets. It was well located close to shopping and restaurants.

It was a difficult process rebooking 10 rooms. It took 4 hours in reception at 30+ degrees as the reservation manager Diego did not help at all. I had to do all the booking on Booking.com. I overbooked one person and tried to cancel the additional person but as it was already the booking date I needed authorization from the hotel which Diego blocked. So I ended up paying an additional 1095 CAD for this error. Thanks Diego, you were a real piece of work. Considering I gave the hotel roughly 20,000 CAD of business they were not helping or flexible in reversing the error. The rest of the staff especially Geraldo were very helpful and friendly. It is too bad that one person out of a very friendly and curtious staff left us with a poor experience

Mexico

Eugenio

6,0 Good

Purpose of trip: Leisure trip

What was the highlight of Krystal Vallarta Hotel Resort

the beach of the hotel is nice but u got what u pay

the hotel has a nice beach and great views...

-the food was horrible, -pool isnt like the photos and is unclean -they dont have good entreteinment -beverages too small whit very cheap alcohol

United States of America

Silvia

6,0 Good

Purpose of trip: Leisure trip

What was the highlight of Krystal Vallarta Hotel Resort

The place is nice the location is great but maintenance is much needed

Breakfast was good

The room I stayed in was nice of size but it need more cleaning the lights on the table stand had a lot of dust . There was a toothpick on the floor underneath the chair we asked for the room to be cleaned on Sunday and they did clean but we noticed the toothpick was left under the chair meaning it was not properly swept. The door knob made us feel unsafe and the lock to the sliding door was very difficult to lock.

United States of America

Louis

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Krystal Vallarta Hotel Resort

Very Good

Location

To many people. No room at pool

Mexico

Nohemi

6,0 Good

Purpose of trip: Leisure trip

What was the highlight of Krystal Vallarta Hotel Resort

Pleasant

I like the location, the gardens, and the pools.

I didn't like the food it was lozy, no variety, no flavor.

United States of America

Rosie

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Krystal Vallarta Hotel Resort

Overall good. Since I had young adult daughters with me I think they would have enjoyed more pools

The staff was amazing

The rooms were a little dated. Also, on the website the pools look bigger. We thought there was a swim up bar.

United States of America

Magda

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Krystal Vallarta Hotel Resort

Over all it was comfortable, but don’t I will return

Breakfast did not look fresh. Location of t hotel was excellent, near outside restaurants and shops

Room AC was leaking

United States of America

Vlad

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Krystal Vallarta Hotel Resort

It was a good and relaxing experience overall.

The huge area where the hotel is located, with beautiful gardens and palm trees, and access to one of the best beaches in Puerto Vallarta city area. The brunch that was available in the restaurant, and in front of the beach. There is a mini-market conveniently located by the hotel entrance, so we did not need to get far for many everyday needs.

Booking advertised free wifi and there was one, but it was not very reliable. In Puerto Vallarta there is an excellent wifi service, but the one at the hotel Krystal is insufficient even in the hotel lobby. There was no coffee maker in the room, something odd for the accomodation price and category. The coffeemaker appeared only at the last day of our stay.

United States of America

Ana

6,0 Good

Purpose of trip: Leisure trip

What was the highlight of Krystal Vallarta Hotel Resort

Very good

Everything

United States of America

Hollaye

6,0 Good

Purpose of trip: Leisure trip

What was the highlight of Krystal Vallarta Hotel Resort

Older resort needing some repair. Clean, good food and service. Next to beautiful beach.

We liked the breakfast which was included in our package. The view from the 16th floor of the tower was beautiful. The resort is next in to the beach, and the beach is one of the nicest in that area. Nice pools, but the water is chilly. The food in the restaurant was good and the service from the employees was excellent.

The new building construction right next to our building was very disturbing. Constant hammering, grinding, all day. The rooms are aging. Not fixing problems. Shortage of towels for the pool. We feel the price we paid for two weeks was too high for the quality of the resort. The chairs on the balcony were very uncomfortable.

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